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Help & Support

To make buying your Christmas tree, lights and decorations online as easy and smooth as possible, we've collated our handy help and guide pages, full of useful information on just about everything World of Christmas, from who we are and about us, to how products are delivered to your home, and general terms and conditions for shopping with us.

About Us

We've been online since 1999, and as a family-run business we just love the spirit of Christmas. Here's more about us, and the team behind the World of Christmas online shop.

Contact Us

Have any questions or product queries? You can get in touch with us in a variety of ways including on the phone, by email, or by using our handy online form.

Visit Us

We're not just online, our World of Christmas shop also has a physical store located in the heart of the West Midlands, whereby our winter wonderland can be visited in person!

Terms & Conditions

The terms and conditions for this website and online store World of Christmas, which govern this website and the supply of goods and services advertised upon.

Privacy Policy

The privacy policy for World of Christmas, noting how we work hard to comply with data protection, and keep customer's information secure for the purpose of fulfilling their orders.

Shopping FAQ

See our handy list of frequently asked questions when shopping with or receiving an order from us.

Delivery Information

Handy information about our delivery process, letting you know what to expect when ordering from us and when to expect your delivery of Christmas goodies.

Secure Online Shopping

See how we make shopping with us at World of Christmas as secure and as safe as possible, from secure payment processing to data protection.

Price Matching

Found a product on our site being sold for cheaper elsewhere? Let us know and we'll see if we can match or beat it with our best price match.

Ultimate Guide To Artificial Christmas Trees

Artificial Christmas trees have many advantages over real, fresh trees. In this guide we explore the benefits of using an artificial Christmas tree and the best ones to look out for when buying online.

Which Christmas Lights Should I Buy and Why?

With so many new types of Christmas lights, read our guide to the best ones to choose when decorating your home and garden this Christmas.

What Are Christmas Glitter Lanterns?

Christmas glitter lanterns are a recent phenomenon for Christmas, catching the imagination of many, especially children, because of their effective simplicity and appealing nature to young and old alike.

Fun Ways To Decorate Your Home At Christmas

In this guide, we explore some fun ways to decorate the inside of your home with a range of Christmas decorations, lights and figures to introduce colour and light to the festive season.

How Much Do Christmas Lights Cost To Run?

We answer the common questions of can we afford to keep the Christmas lights on even after the energy price hike, and how much will Christmas lights cost to run at home this Christmas?

How To Fix & Change Christmas Light Bulbs

Changing the bulb on a set of Christmas lights whether indoor or outdoor is usually much easier than you may think. In this guide, we explain how to change a bulb and general Christmas lighting safety tips.